Visit our Thai Food store for Thai recipe ingredients		Go to page --> ========= Home Page ========= Thai Groceries --- Rice --- Asian Noodles --- Pad Thai --- Satay --- Curry Paste --- Fresh Curry Paste --- Thai Sauces --- Spices --- Thai Pastes --- Fresh Ingredients --- Pickled & Preserved --- Flour and Sugar --- Cooking Kits --- Asian Snacks --- Beverages --- Canned Food --- Thai Fruit --- Curry & Soup --- Convenience Food ========= Asian Cookware --- Mortar & Pestle --- Sticky Rice Steamer ========= Thai Cookbooks ========= Fruit Carving ========= Thai Recipes

Placing an Order

Frequently Asked Questions:

• How can I track my package?
• Is it safe to use my credit card?
• What is your privacy policy?
• What are my ordering and payment options?
• What are my shipping options?
• How can I be sure you received my order?
• How will I know when my order has been shipped?
• Canceling or modifying an order
• What happens if an item in my order is out of stock?
• How do I contact TempleofThai.com?
• Do you ship to international addresses?

How can I track the my package?

We use UPS WORLDSHIP, which will allow you to track your package at www.ups.com/tracking.html
Once your order is en route, you will receive an email directly from UPS with the tracking number and a link to track your package at the UPS web site.

Is it safe to use my credit card?

Yes. We use the latest encryption technology to keep your information safe. We guarantee that each purchase you make is protected and safe. See our guarantee details.

What is your privacy policy?

At TempleofThai.com we are committed to respecting and protecting your privacy. We believe that our site should be a safe environment for anyone who visits and purchases. We are also committed to providing you the best possible online service and experience as well as the best products. See our complete Privacy Policy.

What are my ordering and payment options?

We accept American Express, MasterCard, Discover, and Visa. If you want to call in your credit card information and complete your purchase by phone, you can (see Methods of Ordering). For international orders please see Payment Options.

What are my shipping options?

Learn more about shipping options.

How can I be sure you received my order?

Initially, we send an email to you confirming receipt of your order within a few minutes after you have placed your order online. If you do not receive an email confirming your order, please check your bulk email folder because AOL and Hotmail sometimes block our email. If you cannot find our email please email us and we will check to insure that your order was processed successfully.

How will I know when my order has been shipped?

Once your order is on its way, you will receive 2 emails - one from UPS Worldship with your UPS tracking number and another which confirms the charging of your credit card. Note we do not charge anything to your card until the order is processed and shipped to you.

Canceling or modifying an order
To cancel or modify your order, please email us with your order number if possible and include the billing name with which you placed your order.

If your order has already been shipped
If your order has entered our shipping process, it cannot be canceled. However, you can return the order within 30 days from the date of shipment, and we will provide the appropriate refund. For more information on returning merchandise, see our Refund and Returns Policies.

What happens if an item in my order is out of stock?

Sometimes items in you order may fall out of stock while we are processing your order. In this event, you will receive an email notifying you of a delay. If you have other items in your order, we will let you know in the email when we expect the out of stock item to arrive to us. We will continue trying to fulfill your order as quickly as possible.

Please note that sometimes we have to substitute a different brand than what you ordered. We reserve the right to complete your order with compatible brands when the brand shown on the site is not available.

How do I contact TempleofThai.com?

Just click here to contact us and tell us your concern, and we'll be in touch with you shortly. Alternatively, send us an email at the following address:

Thai Food Newsletter:	Advanced Search	Site Index: Go to page --> ========= Home Page ========= Thai Groceries --- Rice --- Asian Noodles --- Pad Thai --- Satay --- Curry Paste --- Fresh Curry Paste --- Thai Sauces --- Spices --- Thai Pastes --- Fresh Ingredients --- Pickled & Preserved --- Flour and Sugar --- Cooking Kits --- Asian Snacks --- Beverages --- Canned Food --- Thai Fruit --- Curry & Soup --- Convenience Food ========= Asian Cookware --- Mortar & Pestle --- Sticky Rice Steamer ========= Thai Cookbooks ========= Fruit Carving ========= Thai Recipes