International Shipping Outside of the USA
Outside of the US, we will ship cookbooks and items from our fruit carving section only (not other types of cookware and not food).
Please use the online checkout to calculate shipping costs via UPS Worldwide Expedited Service.
Alternatively we offer shipping by the USPS (United States Postal Service) for international orders (only), but this shipping option is not available in the online checkout at this time. Please read the following information before choosing how to ship your order:
USPS vs. UPS USPS packages are not normally trackable and in the event of damages or loss the claim process is tedious and drawn out because this is a US government run service. UPS on the other hand is quicker for claims and usually for delivery, is insurable and trackable, but much more expensive. Please consider this when choosing your method of shipping. If you would like us to ship your package by the USPS please checkout online securely choosing UPS as your shipping option and then in the comments section of the cart please note: SHIP BY USPS (United States Postal Service). We will then email you back with the cost and credit your credit card once the item is shipped.
You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country therefore you should contact your local customs office or local UPS office for further information. Additionally, when ordering, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Customs forms for all international packages list the value of your order's contents by product type. If the order is a gift, the package is marked "Gift" (please note if you would like this to be marked as such in the online checkout comments section) but the cost of the items is still stated on the customs form.
Delivery may be delayed by customs/import clearance. Delivery time depends on several factors and therefore we are not able to advise you as to what length of time it may take for your order to arrive to you. Allow up to 6 weeks for USPS packages (this waiting time varies by country and level of service chosen and is noted on the USPS website) and for UPS delivery it is normally within one week (but not always).
In order for templeofthai.com to process your international order, you agree to the following agreement by placing your order:
You will be responsible for any tariffs etc. levied by your country. We suggest you check with UPS before placing your order as to what they might be by calling your local UPS office or visiting www.ups.com. Canadians may call 800-PICK-UPS and also please see the UPS web site for details on Rates for Customs Clearance into Canada.
Should charges be levied in your country, and should you refuse to pay them, your credit card will be charged for all outgoing and return delivery charges that may be incurred by Temple of Thai. When the returned merchandise is received by Temple of Thai, your card account will be credited for the merchandise only less associated fees.
For international orders we will not process returns. We will do our best to amend any errors on our part or shortages of product etc. by issuing credit, but we will not make another shipment or accept a return. If you do not agree to these terms please do not order.
By ordering at the Temple of Thai website you agree to these terms. If you do not agree, please do not place an order. Thank you!
APO FPO Military Addresses
Please see http://www.apobox.com for a solution to shipping to these types of addresses.